Metro de Madrid

Should you need any kind of information or assistance, or wish to make a suggestion or complaint, you may contact us

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  Request for information

  Find the answers to your questions

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  Suggestions

  Tell us how we can improve

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  Complaints

  Submit your complaints online

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  Interactive Customer Support Centre (CIAC)

  Get in touch with us, we can help you

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  Passenger Assistance Centre

  Personalised attention

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  School visits

  Visits for Primary school students