Processing Activities Log
The personal data gathered by Metro de Madrid will be processed in accordance with the new European Regulation (EU) 2016/679 on Data Protection. The information with respect to the recipients of the data, the purpose and the security measures, as well as any additional information relating to the protection of personal data can be consulted in our Processing Activities Log, within the relevant log of the Department of Transport, Housing and Infrastructures.
Supplementary Information on Data Processing (2nd Layer of Information)
The following documents include supplementary information on various aspects of the processing of personal data performed by Metro de Madrid.
|Compliance and Transparency||Canal Compliance|
|Passenger Events||Management of Passenger Events|
|Passenger Events||Recharging Notifications|
|Passenger Events||Reporting of Regulation Infringements|
|Customer Care||Customer Care|
|Lost & Found||Management of Lost & Found|
|Events with an economic impact||Events with an economic impact|
|Compliance and Transparency||Transparency Portal|
|Compliance and Transparency||ARCO Rights|
|Access control||Security management and access control|
|Suppliers||Management of Suppliers|
|Human Resource Management||Event Management Employee Portal - Pictures|
|Infringements||Management of Files on Irregularities|
|Metro Store||Metro Store Management|
|Staff Selection||Management of Training Agreements|
|Potential customers||Management of public tenders|
|Social Line||CSR Management Campaigns|
Exercise of Rights in relation to Data Protection
If you wish, you may exercise the rights contained in current legislation to which you may be entitled with respect to data access, rectification, erasure, processing restrictions, opposition and portability, by sending a request by e-mail or by post to the addresses shown below, clearly indicating “Exercise of data protection rights”:
- By post: Metro de Madrid C/Cavanilles 58, 28007 Madrid. Include a signed request and photocopy of your National Identity Document or an alternative identity document.
- By e-mail: To the address of the Delegado de Protección de Datos (Data Protection Officer) of Metro de Madrid email@example.com. Include a request in PDF digitally signed by means of an authorised signature (FNMT or similar).
The request templates are available through the following links: