Data Protection

Processing Activities Log

The personal data gathered by Metro de Madrid will be processed in accordance with the new European Regulation (EU) 2016/679 on Data Protection. The information with respect to the recipients of the data, the purpose and the security measures, as well as any additional information relating to the protection of personal data can be consulted in our Processing Activities Log, within the relevant log of the Department of Transport, Housing and Infrastructures.

Processing Activities Log

Supplementary Information on Data Processing (2nd Layer of Information)

The following documents include supplementary information on various aspects of the processing of personal data performed by Metro de Madrid.

Processing Activity	Purpose
Occupational Health	COVID survey for staff in the recruitment process
Occupational Health	Remote temperature checks for access control
Compliance and Transparency	Canal Compliance
Passenger Events	Management of Passenger Events
Infringements	Recharging Notifications
Infringements	Reporting of Regulation Infringements
Customer Care	Customer Care
Lost & Found	Management of Lost & Found
Events with an economic impact	Events with an economic impact
Video-surveillance	Video-surveillance
Compliance and Transparency	Transparency Portal
Compliance and Transparency	ARCO Rights
Access control	Security management and access control
Suppliers	Management of Suppliers
Human Resource Management	Event Management Employee Portal - Pictures
Infringements	Management of Files on Irregularities
Metro Store	Metro Store Management
Staff Selection	Management of Training Agreements
Social Line	CSR Management Campaigns
Potential customers	Management of public tenders
Occupational health	Personal health and occupational risk prevention not legally binding under employment law on Metro de Madrid
Board of Directors	Board Management
Traceability and other agreements	Traceability and Other Agreements
Infringements	Mask use exemption
Personnel Selection	Application Evaluation Selection Process
Labour Tools	Recording of Communications
Contract Personnel	Contract Personnel
Proveedores	Suppliers. EU Aid Management
Herramientas Laborales	Work Tools. Communication Channel for Ex-Employees
Seguro de Vehículos	Vehicle Insurance. Vehicle Insurance

Exercise of Rights in relation to Data Protection

If you wish, you may exercise the rights contained in current legislation to which you may be entitled with respect to data access, rectification, erasure, processing restrictions, opposition and portability, by sending a request by e-mail or by post to the addresses shown below, clearly indicating “Exercise of data protection rights”:

By post: Metro de Madrid avda. de Asturias,4 28029 id Madrid. Include a signed request and photocopy of your National Identity Document or an alternative identity document.

By e-mail: To the address of the Delegado de Protección de Datos (Data Protection Officer) of Metro de Madrid dpd@metromadrid.es. Include a request in PDF digitally signed by means of an authorised signature (FNMT or similar).

The request templates are available through the following links:

• Right to access template

• Right to restriction template

• Right to opposition template

• Right to opposition to automated decisions template

• Right to portability template

• Right to rectification template

• Right to erasure template