Customer service

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Contact

Telephone:
900 444 404

Information request

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Reason for the query

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Suggestion

Tell us how to improve

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Details of the suggestion

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Station or line or the whole Metro network

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En caso necesario, detalla el número de tren o de instalación:

Reason for the suggestion

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Complaint

Submit your complaints online

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Details of the complaint

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Station or line or or the whole Metro network

Indicate the date and time the incident took place:


En caso necesario, detalla el número de tren o de instalación:

Reason for the query

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Congratulation / Gratitude

Tell us if your experience has been favourable. If your experience at Metro has been favourable, we’d like you to share it with us

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Congratulations / Gratitude details (optional)

Indicate if the reason for your congratulations/your gratitude took place at a station, line or the whole Metro network

Station or line or the whole Metro network

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Reason for the congratulation / gratitude

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Lost Property

Registra aquí tu solicitud sobre un objeto perdido. También puedes obtener información en el Centro Interactivo de Atención al Cliente, en el 900 444 404.

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What have you lost?

When and where?

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Indicate the station you were at or journey you were making when the property was lost:



The fields marked with an * are obligatory. Please, read the legal notice before continuing.

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