The number of passengers using the Metro on a daily basis is 1,458,853, which is 61.2% of the number before the onset of Covid-19.

Friday 7 May was the busiest day for passengers on the Madrid Region's Public Transport System since 14 March 2020, when a state of emergency was declared to manage the health crisis caused by Covid-19. The system as a whole carried 3,632,731 passengers which represents a recovery of 64.4% of the demand prior to Covid-19. This has also been the case for each of the 4 main modes of transport: In Metro de Madrid there were 1,458,853 passengers (61.2%), in EMT 1,090,566 (66.6%), in the Interurban network 653,580 (72.1%) and in Renfe-Cercanías 429,460 (60.5%).

The evolution of weekday demand since the start of the pandemic. Since 14 March 2020, weekday passenger demand on  public transport in the Community of Madrid has fluctuated, and 6 clearly  differentiated periods can be observed: the initial collapse that led to a low of just 411,092  in the week of 6 April, then growth until the week of 6 July when it reached 2,481,027, the decline during the holiday period which saw numbers fall to 1,800,060 in the week of 17 August, the progressive recovery up to 14 December with 3,266,008, the Christmas period and storm Filomena caused a drop to 1,651,770 during the week of 11 January, and since then the recovery has been continuous (except for Easter week) rising to 3,354,828 last week.

Since passenger demand started to recover after the end of the first State of Emergency at the end of the month of June 2020, and except for the holiday periods, we have seen that rail transport has recovered more slowly than transport by road. The health crisis caused by the pandemic continues to have a very negative impact on public transport use, but the evolution observed shows a progressive recovery of passenger demand in the region since the beginning of September, as well as a return of confidence and a sense of security on the part of the people of Madrid.