Metro Madrid starts the Line 8 renovation Works on Thursday

The line will remain closed for 83 days, until 18 April next. Three special bus services will cover the route at no extra cost for the user. The tender budget for the works is 20 million euro. Extensive information arrangements will let users know about alternative transport services

Improving the safety, comfort and efficiency for the users of Metro Madrid Line 8 is the objective of the renovation works that commence this Thursday, 26 January, and which will make it necessary to close the eight stations on this line for 83 days, until 18 April next.

To reduce the inconvenience to users as far as possible and to minimize the impact of the works, the Regional Transport Consortium will assure mobility in the area with the implementation of three special bus services at no extra cost for the user, which will be covered by EMT. The alternative service is provided by up to a score of buses.

The first of these alternative services, the SE 2, will have 10 buses and will cover the route between Mar de Cristal and Aeropuerto T2-Barajas Stations. Alternative service SE 3 will run between Colombia and Pinar del Rey Stations. This service will be covered with two buses. The SE 4, between Mar de Cristal and Aeropuerto T4, will have up to eight vehicles. The timetable of all the special services will be the same as that provided by Metro, from 6 a.m. to 1.30 a.m. at night.

Metro Madrid, in turn, will reinforce Line 4 so as to facilitate mobility, over and above the alternative bus schedule. Madrid Suburban Rail (Cercanías) will step up its service on Line C1 so as to offer an alternative means of transport to Metro users, endowing the service with greater flexibility.

For some days now Metro has been distributing amongst passengers informative hand-outs where users may find information relating to the alternative bus services that will be covering the route of the line and other mobility options, besides the specific works that are being carried out on the installations. The leaflets are distributed at the stations affected, both in the forecourts and at the entrances in the case of stations that may remain closed.

The personnel of the line and of the Metro and Consortium Customer Service Centres offer information to users. In addition, a series of information stands with specially hired staff are placed at their disposal, while informative material will be handed out at the AENA and IFEMA user service offices. All the information material and the attention at the stands by the hired staff are offered both in Spanish and English.

Alongside the traditional information channels, namely posters and sign graphics, at the stations information is available indicating the closure and the special bus services, which will also appear on the teleindicators and over the public address system. In addition, specific posters are used at the stations that provide service to the airport. Canal Metro and station advertising hoardings will be other means employed to inform the user. At the same time, a major effort is being made on the different digital channels that Metro has at its disposal.

Website www.metromadrid.es and the official app have a special section where information is offered not only regarding all that stated above, but also on the progress of the works and other features of the line, while a specific new user service channel has been set into operation in Twitter and Facebook so as to be able to answer the queries and comments of Line 8 users. In this area, a major effort of coordination with AENA and IFEMA will be carried out so that all the information needs of passengers making use of the digital channels may be dealt with.

TRACK PLATFORM REPAIR

The jobs consist of the repair of the track platform by means of injections and transverse concrete walls, besides repair of the central drain channel and cross gullies. The rubber track blocks, which have become obsolete, will also be replaced with direct lock plates along the whole section affected, while the evacuation galleries in the Mar de Cristal - Campo de las Naciones section will also be rehabilitated. Similarly, a shaft between Campo de las Naciones and Aeropuerto T1-T2-T3 will also be consolidated to stop seepage and prevent possible cave-ins in this pit. The works are taking place to improve areas of the central channel, prevent seepage, and renew the fixtures, while also improving the track platform infrastructure.

With an average of 45,000 users a day, Line 8 has a length of 16.5 kilometres distributed between eight stations that lead from Nuevos Ministerios, in the centre of Madrid, to Adolfo Suárez Madrid-Barajas Airport Terminal T4. It is a case of the fastest line in the whole Metro network, where the trains can reach up to a speed of 105 kilometres per hour. In 2001 it became the first Metro line to be electrified at 1500 volts.