Metro increased the number of users by 2.65% in 2016

The network recorded a total of 584.84 million journeys from January to December, 15.1 million more than the previous year. The introduction of the 20-euro young person’s season ticket confirms the upward trend in the use of the metro in the region. Line 6 surpassed the 100 million journey barrier, becoming the most used Underground line. Service frequency has improved, with 321 trains circulating at rush hours, thanks to the hiring of 360 new drivers. In 2016 the Community of Madrid provided 82.33% of total Metro public financing. Sol, Moncloa and Nuevos Ministerios were the stations with the largest transit of users in 2016. The Transport Season Ticket (TTP) became consolidated as the transport pass most widely used in the region

During 2016 Metro Madrid recorded a total of 584,845,945 passengers, which represents an increase of 2.65% over the number of users obtained in 2015. These data confirm the upward trend in the use of the metro in the region, stimulated mainly by the implementation by the Community of Madrid of the 20-euro flat-rate young person’s season ticket in October 2015. In the course of last year Metro transported 15.1 million more passengers than in 2015, as reported by the Regional President, Cristina Cifuentes, at the Governing Council press conference.

This means of transport is almost wholly financed by the Community of Madrid. In this way, in 2015 Metro Madrid received 273.22 million euro from the public administrations. Of this amount the Regional Government supplied 207.86 million euro and the State 65.36 million euro.

The commitment to public transport has grown. In 2016 the financing increased up to a total of 365.44 million euro, of which the Community of Madrid supplied 82.33%, with 300.85 million euro, and the State the remaining 17.67%, with 64.59 million euro.

The effect of the new young person’s season ticket is made clear by the fact that during 2016 the number of journeys with this pass rose by 54 million compared with 2015. The Transport Season Ticket (TTP) continues on its upward path and is the transport pass most widely used in the region, as it represents 72.34% of the total number of journeys recorded on the metro, as opposed to 68.9% in the previous year. For its part, use of the single and the 10-journey ticket showed a decrease in 2016 with 27.66%, as opposed to the 31.05% of 2015.

Use of the metro increased during holidays, which confirms that Madrilenians make increasing use of the Underground for their leisure journeys. During 2016 use of Metro rose 4.79% during these days, whilst the increase on working days and Saturdays was 3.23% and 3.43%, respectively.


By lines, the 6 again heads the ranking of the ones most used. This year, furthermore, it has surpassed the barrier of one hundred million journeys, specifically 100,563,293, which represents an increase of 6.22% over the previous year.
In second place comes Line 10, with over 66 million users and a 7% increase over 2015. Linea 1, which has traditionally been the second one most used, lies in third place with 65 million users owing to the interruption in the service because of improvement works, which affected 23 of its 33 stations over 133 days.

Line 5 is fourth ranked, with 64.7 million users, followed by Line 3, with 60.4 million, which represent increases of 4.54% and 7.84%, respectively. The line that has undergone the largest percentage increase in users is Line 2, with 12.07% more, in this way approaching the figure of 40 million passengers.

As for the stations with the greatest demand, Sol is once again the leader. This year it recorded a total of 20,676,378 users, 2.43% more than January to December in 2015. It is followed, as is traditional, by Moncloa Station, which recorded an increase in users of 4.85% to reach a total of 18,320,408 passengers. Nuevos Ministerios completes the podium of the three most used stations with 15,883,382 passengers, which represents a 6.07% increase.

The other most used stations are, in this order: Príncipe Pío, with 15 million users, Plaza de Castilla, with 11.9 million, Avenida de América, with 11.8, Argüelles, with 7.8, Plaza de España, with 7.5, Méndez Álvaro, with 7, and lastly Cuatro Caminos, with over 7 million users, achieving a place in this ranking for the first time after undergoing a spectacular increase of more than 15% in respect of 2015 due mainly to the fact of becoming the Line 1 terminal station during the interruption of service.


The month in which more Madrilenians and tourists opted for the metro to make their journeys was November, when a total of 53,662,897 journeys was recorded, 2.28% up on November in the previous year.

With 2,400,163 users, it was precisely on the 25th of that month when the largest transit was recorded in the Metro network, coinciding with the holding of Black Friday. 2016 was the second year running when this circumstance arose, as formerly the day with most users was always in the first half of December, coinciding with the start of the Christmas campaign.

April, with 53,269.233 users and an increase of 9.14%, is the second-ranking month in which the greatest flow of users was absorbed by the Metro network. October was the third month, with 53,046,906 users, followed by December, with 52,896,992, and May, with 51,844,504 journeys.


The increase in passenger figures during 2016 is accompanied by an improvement in train frequencies. Metro has surpassed by 15% the train frequencies prior to the crisis (year 2011), achieving a service offering slightly higher than the levels existing before this period.

In this way, in current tables, Metro maintains a service offering of 321 trains at rush hours, compared with the 317 running in 2011. The increase in frequencies has taken place after the hiring and entry into service of 360 new drivers, announced by the President of the Community of Madrid, Cristina Cifuentes, in October 2015.