Aguado acknowledges the work of Metro employees throughout the storm and the 24-hour operation of the underground

Tour of the Command Post
The vice-president and the Regional Minister for Transport visit the Command Post of the underground to supervise the special operations due to the snow. Today will be the third night the Madrid underground will be operational, which has been in service non-stop since 9 January. The stations of Latina, Ópera, Tirso de Molina and Estación del Arte have been set up for the Samur Social to assist the homeless. The Vice-President stresses that Metro de Madrid “has been the only public transport artery that has remained open facilitate the mobility of Madrid’s citizens”

The Vice-President, Regional Minister for Sport, Transparency and Spokesperson for the Government of the Community of Madrid, Ignacio Aguado, and the Regional Minister of Transport, Mobility and Infrastructure, Ángel Garrido, thanked the Metro employees for their efforts and dedication, who haven’t stopped providing their services during the snowstorm. Aguado and Garrido visited the Alto del Arenal Command Post this afternoon to supervise the special operations set up by Metro to guarantee mobility in the Madrid region.

The vice-president wanted to thank “all Metro network employees who have worked hard to keep the underground open 24 hours a day". Aguado pointed out that "Metro de Madrid has now been providing 80 hours of uninterrupted service" and stressed that this public transport system "has been the only artery that has remained open to facilitate mobility".

“Thanks to Metro, hundreds of thousands of Madrid residents have been able to care for their families, go to work and to hospitals", he added. For the vice-president, Metro "has performed exceptionally well and has shown to be up to the task".


Among the measures that the public company has implemented is the uninterrupted running of the Metro network, also at night, since 9 January.

The underground will remain open tonight, also in the early hours of the morning. From Sunday night to Monday, from 2 to 6 a.m., it has provided its services to more than 13,000 travellers, mostly between 5 and 6 a.m. (10,432 travellers). At peak hours this Monday, between 6 and 8 a.m., Metro provided its services to 125,182 passengers, which is 21% more than a week ago.

In addition, at the request of Madrid City Council, Metro has provided space in La Latina, Ópera, Tirso de Molina and Estación del Arte stations for Samur Social to assist the homeless. Last night, 30 people were assisted.

Likewise, in the early hours of 9 January, Metro de Madrid kept the service on line 8 running in order to ensure travel from the airport and the connection with the centre of Madrid. Trains stopped at the Aeropuerto T4, Aeropuerto T1, T2, T3 and Nuevos Ministerios stations throughout the night.


Metro has initiated a special plan during the winter period to deal with possible inclement weather that involve the presence of snow or ice at its facilities or entrances and which may affect the service provided to users. This action plan affects all Metro accesses, outdoor stations, depots, garages and sections of track outdoors.

Stations have salt and essential equipment (such as buckets, shovels and brooms) for removing snow and ice. Each line maintains a strategic reserve of these elements at key points to facilitate their distribution. If they run out of salt, emergency supplies will be distributed using one or more trains without passengers to the distribution points defined for the stations affected.

Over the last few hours, and with the help of the cleaning staff, salt is being scattered, particularly in the platform areas used for the entry and exit of trains. Once the passage area where salt has been scattered is dry, it will be checked for any traces to avoid slips.