Metro de Madrid records the highest passenger demand day of the year on Black Friday
Metro de Madrid recorded a total of 2,348,800 passengers yesterday, Friday 25 November, Black Friday. This year's number of passengers is 13% better than last year's figure, 26 November 2021, when 2.1 million passengers were registered and is the highest number of passengers since the beginning of the crisis caused by the Covid-19 pandemic. The data also confirms that, since 2015, this event has coincided with the busiest day of the year at Metro de Madrid. In fact, in 2019, this event recorded the highest demand for the subway in its 103-year history, with more than 2.747 million trips.
The most frequently used lines and stations were those serving the central area of Madrid that have shopping areas on their surface. For this reason, throughout yesterday, Metro de Madrid reinforced the train service on lines 1, 2, 3, 4, 5 and 10, as well as the Ópera-Príncipe Pío branch line, increasing the number of trains by 40% during certain time slots.
The Black Friday operation will continue throughout the weekend. Today, Saturday, the reinforcement of the service will begin at noon on lines 1 and 2, extending to lines 3, 4, 5 and 10 from 5 pm. The maximum reinforcement will be between 10 pm and 10.30 pm, with 47% more trains on line 2. Tomorrow, Sunday, the service will be increased on lines 1 and 2, with up to 40% more trains between 6 pm and 9.30 pm.
As is usual in such cases, the Central Control Centre will constantly monitor the flow of passengers at the different points on the network and, if necessary, could increase the number of trains. The usual station access control devices will also be in place and there will be a greater number of staff members to facilitate the distribution of users on platforms at peak times.