During the first half of the year, the Community of Madrid welcomed around 50 national and international delegations to learn about how its public transport system operates. These meetings, organised by Metro and the Regional Transport Consortium (CRTM), provide an opportunity to share the region’s experience in areas such as transport planning, coordination between different modes of transport, technological innovation and infrastructure maintenance. 

Specifically, the Madrid underground, which carries 2.5 million passengers per day, has welcomed 32 groups, whilst a further 17 have visited various sites managed by the CRTM, thus maintaining a level of activity similar to that recorded in 2025. 

Participants include rail operators and organisations such as the Kenya Railways Corporation, PT KAI of Indonesia, Metro de Bogotá, the Lima and Callao Urban Transport Authority, and the Timbo Group of Paraguay. Also, institutional representatives from Argentina, Morocco and Peru, alongside officials from Spanish and European public administrations.

Similarly, Madrid’s experience is attracting interest in academic circles. Universities, business schools and vocational training centres took part in this conference, with groups from Peru, Maryland, Bogotá and Antwerp, alongside students from the Complutense University (UCM), the School of Civil Engineering and other programmes specialising in mobility and engineering.

REAL-TIME COORDINATION ACROSS THE ENTIRE NETWORK 

One of the facilities attracting the most attention is the Centre for Innovation and Public Transport Management (CITRAM), from which the entire regional transport network is monitored in real time. To this end, it centralises data from 10,500 cameras and 6,000 passenger information displays, as well as the geolocation data for 4,000 buses. 

The Plaza de Castilla and Moncloa interchanges have also served as models due to their architectural and operational design, which enables different modes of transport to be brought together and coordinated in a single space. 

For its part, the metropolitan transport company has focused much of its attention on the operation and maintenance of an infrastructure used by 2.5 million passengers every day. Among the most popular locations are the Canillejas Central Workshops, a 40,000-square-metre complex devoted to the inspection and repair of rolling stock. 

The groups were also shown round the Central Control Centre, from where train movements are monitored and responses to any incidents are coordinated. The tours have been rounded off with a visit to the logistics centre, the driving simulator and the fire training room, which is used to train professionals to deal with emergency situations. 

These conferences provide an opportunity to share the knowledge and experience gained by the Community of Madrid in the organisation of transport, based on the integration of different modes of transport, operational coordination and the incorporation of new technologies to serve millions of citizens every day.