Single ticket invoice

This procedure enables you to obtain ordinary or summary invoices for the purchase of single Metro de Madrid tickets.

For all other fare options, including the public transport card (TTP), invoices can be requested from the Madrid Regional Transport Consortium, following the instructions determined by this body.

In addition, it is possible to obtain simplified invoices on the automatic machines at the time of purchase.

Ordinary invoice request for single tickets for individuals

1. Download the form.
2. Fill in the form. If they have been loaded on a personal TTP, indicate the card details.
3. In the case of pre-printed tickets, all pre-printed tickets for which an invoice is to be requested must be sent in electronic format.
4. To obtain ordinary invoices in the name of a different individual from the one making the request, an authorisation from the holder must be attached.
5. Send all necessary documents by email to solicitudfactura@metromadrid.es
6. Once the details have been checked, the invoice will be sent in electronic format to the e-mail address indicated in the application, within a maximum of 15 days from receipt.

Ordinary invoice request for single tickets for companies or other legal entities

1. Download the form.
2. Fill in the form. If they have been loaded on a personal TTP, indicate the card details.
3. In the case of pre-printed tickets, all pre-printed tickets for which an invoice is to be requested must be sent in electronic format.
4. In order to obtain ordinary invoices in the name of companies other than the applicant entity, the agreement, contract or legal transaction that binds them must be accredited.
5. The document must be electronically signed by a person with sufficient powers of representation.
6. Send all necessary documents by email to solicitudfactura@metromadrid.es
7. Once the details have been checked, the invoice will be sent in electronic format to the e-mail address indicated in the application, within a maximum of 15 days from receipt.